Frequently Asked QuesTions
A few details to help your stay feel easy, calm, and uncomplicated.
Before You Arrive
There are, inevitably, a few things to know. The practical details, the small clarities that make a stay feel easy rather than uncertain. Consider this a quiet guide—notes on arrival and departure, on how things work and who to reach if they don’t. Just what you need, and not much more.
General Information
What is The Rincon Rooms?
The Rincon Rooms is a small, contactless boutique hotel located in Carpinteria. Designed for a quiet, independent stay, the property offers a self-guided experience with thoughtfully curated rooms and minimal interruption.
Is there a front desk?
No. The Rincon Rooms is a fully contactless property, which means there is no traditional front desk or on-site concierge. Everything you need for your stay will be shared digitally prior to arrival.
How do I contact someone during my stay?
If you need assistance, you can email us at Hello@RinconRooms.com. Emergency contact details and response instructions will be included in your pre-arrival email and in-room information.
Check-In & Check-Out
What time is check-in?
Check-in begins at 3:00 PM.
What time is check-out?
Check-out is at 11:00am. A late check-out at 12:00pm is available at a $50 fee.
How do I check in?
You’ll receive a digital check-in email prior to arrival with:
● Property address
● Entry instructions
● Door code and smart lock access
● Wi-Fi details
● Parking information
Can I check in early?
Early check-in may be available based on occupancy and cleaning schedules. Please contact us in advance to request availability.
Can I check out late?
Late check-out may be available upon request, for a $50 fee, depending on availability.
Access & Entry
How do I enter the property?
Guests receive a unique access code before arrival. This code will unlock the property and your room during your stay.
Do I need to download an app?
No app is required.
What if I forget my code or have trouble entering?
Please contact us directly using the emergency contact information provided in your welcome email.
Rooms & Amenities
Is housekeeping included?
We are an eco-friendly hotel. Should you like a daily refresh of your room, there is a $45 daily fee. If you would like full turnover service, including fresh sheets and linens, there is a $60 daily fee. Please add the appropriate housekeeping package when reserving your room.
Do rooms have Wi-Fi?
Yes. Complimentary high-speed Wi-Fi is available throughout the property.
Is there air conditioning?
Yes. There is a/c in all rooms.
Are toiletries provided?
Yes. Each room has an amenity program curated by Salt & Stone. It includes shampoo, conditioner, body wash, hand soap and lotion. All amenities are available for purchase. Hair dryers are also available.
Is there a TV in the room?
Yes. There are smart TVs in each room allowing you to log into your favorite streaming services. The TV automatically deletes all your personal logins upon check-out.
Are pets allowed?
We are a dog-friendly hotel. Please ensure your family member is 35 pounds or less. There is a one time fee of $125 for your stay. Dog bed and bowls will be provided.
Is smoking allowed?
No. The Rincon Rooms is a non-smoking property. Smoking is not permitted inside rooms or shared spaces.
Do you offer rollaway beds?
Yes, we offer rollaway bed for a $150 one time fee. They are available on a first come first serve basis.
Does the hotel offer drinking water?
Every room comes equipped with a kitchenette with mini-bar and filtered drinking water. We suggest bringing a water bottle to take with you, but we provide carafes and glasses while you’re in your room.
Parking & Transportation
Is parking available?
Indoor parking is available on the ground floor.
Is the hotel walkable?
Yes. The Rincon Rooms is designed to be a relaxed home base within close reach of beaches, cafes, and downtown Carpinteria.
Is public transportation nearby?
Local transit and rideshare services are available throughout the area.
Policies
What is your cancellation policy?
Cancellation made within 24 hours of check-in will incur a 20% cancellation fee on the full amount of the reservation. Please email Reservations@RinconRooms.com to cancel your reservation.
Is there a minimum stay requirement?
There is a two night minimum stay for all bookings Thursday - Sunday. Single night bookings are available Monday - Wednesday.
Do you require a security deposit?
A temporary authorization or security hold may be required prior to check-in.
Can I host guests or events in my room?
To preserve the quiet nature of the property, gatherings, parties, and unregistered guests are not permitted without prior approval.
Are children allowed?
Yes, children are allowed. Rollaway beds are available during your stay for a one time fee of $150.
Local Area
How close are you to the beach?
The Rincon Rooms is located near the coastline, with easy access to nearby beaches and coastal walking routes.
What are nearby things to do?
Guests often enjoy:
● Beach walks and surfing
● Exploring local cafés and wine bars
● Shopping along Linden Avenue
● Visiting nearby hiking trails
● Day trips to nearby coastal towns
Do you provide local recommendations?
Yes. Every guest receives a curated local guide with favorite restaurants, coffee shops, beaches, and hidden spots around Carpinteria.
Contact
Need help during your stay?
Please email Hello@RinconRooms.com.
Contact
Need help during your stay?
Please email Hello@RinconRooms.com

